Dealing with Difficult People - Rick Brinkman - Books - McGraw-Hill Education - Europe - 9780071416412 - February 16, 2003
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Dealing with Difficult People Ed edition

Rick Brinkman

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Dealing with Difficult People Ed edition

Provides specific strategies and actions you can take to understand difficult people, recognize why they act the way they do, and influence them to change their behavior toward the positive. This results-driven guide tells you what you need to know about forces that compel people to be difficult and the ten most unwanted behaviors.

64 pages

Media Books     Spiral Book   (Book with sewn spine)
Released February 16, 2003
ISBN13 9780071416412
Publishers McGraw-Hill Education - Europe
Pages 64
Dimensions 157 × 226 × 2 mm   ·   91 g
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