Care Packages for Your Customers - Barbara Glanz - Books - McGraw-Hill Education - Europe - 9780071484213 - May 16, 2007
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Care Packages for Your Customers Ed edition


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Presents a customer-service kit for businesses. This book includes work sheets, checklists, self-assessments, brainstorming exercises, and 52 specific, customer-focused ideas that helps improve service and increase sales.


198 pages, 30 Illustrations, unspecified

Media Books     Paperback Book   (Book with soft cover and glued back)
Released May 16, 2007
ISBN13 9780071484213
Publishers McGraw-Hill Education - Europe
Pages 198
Dimensions 154 × 204 × 15 mm   ·   280 g

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