Crucial Conversations: Tools for Talking When Stakes Are High, Second Edition - Kerry Patterson - Books - McGraw-Hill Education - Europe - 9780071775304 - September 16, 2011
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Kerry Patterson
Crucial Conversations: Tools for Talking When Stakes Are High, Second Edition 2nd edition

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More than 1.5 million copies sold! The New York Times bestselling guide to communicating best when it matters most--revised and updated to provide greater command of any conversation

304 pages, ill

Media Books     Hardcover Book   (Book with hard spine and cover)
Released September 16, 2011
ISBN13 9780071775304
Publishers McGraw-Hill Education - Europe
Pages 272
Dimensions 158 × 236 × 21 mm   ·   490 g

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