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7 Tenets of Taxi Terry: How Every Employee Can Create and Deliver the Ultimate Customer Experience Scott McKain Ed edition
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7 Tenets of Taxi Terry: How Every Employee Can Create and Deliver the Ultimate Customer Experience
Scott McKain
Based on the viral video hit story of "Taxi Terry," customer service guru Scott McKain offers proven ways to combat the most destructive problem in business today: employee disengagement
176 pages
| Media | Books Hardcover Book (Book with hard spine and cover) |
| Released | July 14, 2014 |
| ISBN13 | 9780071822152 |
| Publishers | McGraw-Hill Education - Europe |
| Pages | 208 |
| Dimensions | 152 × 237 × 20 mm · 417 g |
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