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What Really Matters - Service, Leadership, People and Values John Pepper
What Really Matters - Service, Leadership, People and Values
John Pepper
The fundamental question in business and in personal life is the same: what really matters? This work suggests that a preparedness to alter perspective, rethink assumptions, or change course is central not only to understanding customer needs and keeping costs under control but also to developing talent, and organizing global businesses.
288 pages, Illustrations, ports
| Media | Books Hardcover Book (Book with hard spine and cover) |
| Released | May 11, 2007 |
| ISBN13 | 9780300123524 |
| Publishers | Yale University Press |
| Pages | 288 |
| Dimensions | 163 × 241 × 26 mm · 636 g |
| Language | English |