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Information Technology in the Service Society: A Twenty-First Century Lever
National Research Council
Examines what macroeconomic data do and do not show about the impact of information technology on service-sector productivity. This book assesses the ways in which different service firms have implemented information technology, examining the impact of management actions and styles on the perceived benefits of information technology in services.
288 pages, Illustrations
| Media | Books Paperback Book (Book with soft cover and glued back) |
| Released | 1994 |
| ISBN13 | 9780309048767 |
| Publishers | National Academies Press |
| Pages | 288 |
| Dimensions | 152 × 229 × 25 mm · 476 g |
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