How to Appreciate Your Customers - B. H. Elvy - Books - Palgrave Macmillan - 9780333598924 - June 20, 1995
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B. H. Elvy
How to Appreciate Your Customers

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This volume looks at the factors influencing buying decisions and the supplier's response to the customer. It deals with the handling of complaints, and the way in which companies can change in order to move an organization towards a greater recognition of individual buyer's needs.

216 pages

Media Books     Hardcover Book   (Book with hard spine and cover)
Released June 20, 1995
ISBN13 9780333598924
Publishers Palgrave Macmillan
Pages 216
Dimensions 141 × 222 × 18 mm   ·   417 g

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