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Mastering Customer Relations - Master Series (Business) Roger Cartwright
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Mastering Customer Relations - Master Series (Business)
Roger Cartwright
This book provides the student with the concepts and their practical application behind the importance of Customer Relations, Customer Service and Customer Care.
256 pages, figures, bibliography, index
| Media | Books Paperback Book (Book with soft cover and glued back) |
| Released | May 5, 2000 |
| ISBN13 | 9780333801598 |
| Publishers | Macmillan Education UK |
| Pages | 238 |
| Dimensions | 156 × 231 × 14 mm · 389 g |
| Language | English |
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