Unleashing Excellence: The Complete Guide to Ultimate Customer Service - Dennis Snow - Books - John Wiley & Sons Inc - 9780470503805 - November 1, 2009
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Dennis Snow
Unleashing Excellence: The Complete Guide to Ultimate Customer Service 2nd edition

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A step-by-step guide to designing and implementing an amazing customer service culture In today's competitive business environment, keeping customers happy is the key to long-term success. But some businesses provide much better customer service than others.

256 pages, Illustrations

Media Books     Hardcover Book   (Book with hard spine and cover)
Released November 1, 2009
ISBN13 9780470503805
Publishers John Wiley & Sons Inc
Pages 256
Dimensions 156 × 236 × 23 mm   ·   430 g
Language English  

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