Call Centers For Dummies - Real Bergevin - Books - John Wiley & Sons Inc - 9780470677438 - September 17, 2010
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Real Bergevin
Call Centers For Dummies 2nd edition

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Tips on making your call center a genuine profit center In North America, call centers are a $13 billion business, employing 4 million people.

408 pages, illustrations

Media Books     Paperback Book   (Book with soft cover and glued back)
Released September 17, 2010
ISBN13 9780470677438
Publishers John Wiley & Sons Inc
Pages 384
Dimensions 189 × 234 × 22 mm   ·   708 g

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