Business Process Outsourcing: The Competitive Advantage - Rick L. Click - Books - John Wiley & Sons Inc - 9780471655770 - October 8, 2004
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Rick L. Click
Business Process Outsourcing: The Competitive Advantage

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This book provides a step--by--step approach to understanding the application of Business Process Outsourcing (BPO), assessing the BPO opportunity in the firm, and then managing the transition to BPO. It serves as a guide to implementing BPO and as a reference source to solving the variety of issues that may arise during a BPO initiative.

242 pages, Illustrations

Media Books     Hardcover Book   (Book with hard spine and cover)
Released October 8, 2004
ISBN13 9780471655770
Publishers John Wiley & Sons Inc
Pages 241
Dimensions 162 × 233 × 23 mm   ·   480 g
Language English  

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