Process Improvement and Quality Management in the Retail Industry - George, Stephen (Duke University Medical Centre, Durham, North Carolina, USA) - Books - John Wiley & Sons Inc - 9780471723233 - July 18, 2005
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George, Stephen (Duke University Medical Centre, Durham, North Carolina, USA)
Process Improvement and Quality Management in the Retail Industry

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The authors of Process Improvement and Quality Management in the Retail Industry discuss quality management through the examination of several companies that won the esteemed Malcolm Baldrige National Quality Award.

256 pages

Media Books     Paperback Book   (Book with soft cover and glued back)
Released July 18, 2005
ISBN13 9780471723233
Publishers John Wiley & Sons Inc
Pages 256
Dimensions 191 × 242 × 15 mm   ·   453 g

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