Employee Management and Customer Service in the Retail Industry - Chris Thomas - Books - John Wiley & Sons Inc - 9780471723240 - August 23, 2005
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Chris Thomas
Employee Management and Customer Service in the Retail Industry

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Employee Management and Customer Service in the Retail Industry, by Gary Heil and Chris Thomas, attempts to combine the psychology of dealing with employees and customers with the practical realities of managing a retail business.

208 pages

Media Books     Paperback Book   (Book with soft cover and glued back)
Released August 23, 2005
ISBN13 9780471723240
Publishers John Wiley & Sons Inc
Pages 208
Dimensions 191 × 234 × 13 mm   ·   362 g

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