A Paradigm of Customer Recovery: "Customer Care from a Practical Approach" - Ken G Dawson - Books - iUniverse - 9780595122592 - September 20, 2000
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A Paradigm of Customer Recovery: "Customer Care from a Practical Approach"

Ken G Dawson

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A Paradigm of Customer Recovery: "Customer Care from a Practical Approach"

"Why would you want to primarily deal with Customer situations that have already went South?" The answer is another question, "What would have happened or where would the Customer be without the focused effort?"

124 pages

Media Books     Paperback Book   (Book with soft cover and glued back)
Released September 20, 2000
ISBN13 9780595122592
Publishers iUniverse
Pages 124
Dimensions 228 × 151 × 10 mm   ·   196 g
Language English  

See all of Ken G Dawson ( e.g. Paperback Book )