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When Digital Becomes Human: The Transformation of Customer Relationships Steven Van Belleghem Re-issue edition
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When Digital Becomes Human: The Transformation of Customer Relationships
Steven Van Belleghem
Combine the benefits of digital opportunity and service with human experience to add 'heart' to the digital experience and guarantee consumer satisfaction.
| Media | Books Hardcover Book (Book with hard spine and cover) |
| Released | March 3, 2016 |
| ISBN13 | 9780749479152 |
| Publishers | Kogan Page Ltd |
| Pages | 208 |
| Dimensions | 245 × 163 × 18 mm · 450 g |
| Language | English |
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