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Customer Friendly: The Organizational Architecture of Service James T. Ziegenfuss
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Customer Friendly: The Organizational Architecture of Service
James T. Ziegenfuss
246 pages, Illustrations
| Media | Books Paperback Book (Book with soft cover and glued back) |
| Released | March 15, 2007 |
| ISBN13 | 9780761837534 |
| Publishers | University Press of America |
| Pages | 246 |
| Dimensions | 227 × 153 × 22 mm · 356 g |
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