Microsoft CRM For Dummies - Scott, Joel (Computer Control Corporation, Bloomfield, Connecticut) - Books - John Wiley & Sons Inc - 9780764516986 - August 1, 2003
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Scott, Joel (Computer Control Corporation, Bloomfield, Connecticut)
Microsoft CRM For Dummies

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Provides an introductory guide to Microsoft's entry into the Customer Relationship Management (CRM) software marketplace. This book discusses the key features of Microsoft's CRM software, including tools to help businesses sell more effectively, track and convert leads, make informed decisions faster, and provide consistent service.

380 pages, Illustrations

Media Books     Paperback Book   (Book with soft cover and glued back)
Released August 1, 2003
ISBN13 9780764516986
Publishers John Wiley & Sons Inc
Pages 384
Dimensions 189 × 234 × 22 mm   ·   693 g
Language English  

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