Seamless Government: A Practical Guide to Re-Engineering in the Public Sector - Russell M. Linden - Books - John Wiley & Sons Inc - 9780787900151 - September 28, 1994
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Russell M. Linden
Seamless Government: A Practical Guide to Re-Engineering in the Public Sector

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Shows government agencies how to meet the needs of customers seamlessly, that is, in a smooth, effortless, responsive manner. Details a step--by--step approach to assess, design and implement significant change in all levels of government?and how to overcome resistance along the way. .

320 pages, black & white illustrations

Media Books     Hardcover Book   (Book with hard spine and cover)
Released September 28, 1994
ISBN13 9780787900151
Publishers John Wiley & Sons Inc
Pages 320
Dimensions 160 × 239 × 30 mm   ·   603 g

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