Satisfying Internal Customers First! - Richard Y. Chang - Books - John Wiley & Sons Inc - 9780787950828 - June 28, 1999
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Richard Y. Chang
Satisfying Internal Customers First!

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This book illustrates the vital link between satisfying external customers and improving processes within the organization to ensure that internal customers are satisfied, too.

104 pages

Media Books     Paperback Book   (Book with soft cover and glued back)
Released June 28, 1999
Original release date 1994
ISBN13 9780787950828
Publishers John Wiley & Sons Inc
Pages 120
Dimensions 234 × 157 × 7 mm   ·   258 g

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