How Good is Your Library?: a Review of Approaches to the Evolution of Library and Information Services - John Harrington - Books - Routledge - 9780851422688 - December 1, 1990
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John Harrington
How Good is Your Library?: a Review of Approaches to the Evolution of Library and Information Services

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A review of approaches to the evaluation of library and information services.
Contents: Performance assessment concepts; Cost benefit analysis; Applying market forces; Shadow pricing; Closing part or all of the library; Objectives; Library staff; Marketing approaches to meeting client needs; Unobtrusive testing; Attitudes of users and non users; Outcomes; Inter-library comparison; Costing; Peer review; The American Library Association initiative; Methodology; Case histories of the expanded anecdote; Document delivery and availability; Increased resources; Attitudes towards performance assessment.

Media Books     Paperback Book   (Book with soft cover and glued back)
Released December 1, 1990
ISBN13 9780851422688
Publishers Routledge
Pages 58
Dimensions 150 × 220 × 10 mm   ·   134 g   (Weight (estimated))
Language English  

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