Everyone's Problem Solving Handbook: Step-by-Step Solutions for Quality Improvement - Michael R. Kelly - Books - Taylor & Francis Ltd - 9781138464124 - September 14, 2017
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Michael R. Kelly
Everyone's Problem Solving Handbook: Step-by-Step Solutions for Quality Improvement 1st edition

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The author covers fourteen tools to help you find the information you need and offers step-by-step instructions for constructing each one. He shows you how these tools can be combined with a set of simple problem-solving steps that can act as a powerful change agent to help reduce or eliminate process problems.

Five-Step Problem-Solving Process

Identify the problem: Clearly state what needs improvement.

Analyze: Determine what causes the problem to occur.

  1. Evaluate Alternatives: Identify and select actions to reduce or eliminate the problem.
  2. Test Implement: Implement these actions on a trial basis to determine their effectiveness.
  3. Standardize: Ensure that useful actions are preserved.

Illustrations, unspecified

Media Books     Hardcover Book   (Book with hard spine and cover)
Released September 14, 2017
ISBN13 9781138464124
Publishers Taylor & Francis Ltd
Pages 176
Dimensions 292 × 226 × 17 mm   ·   648 g
Language English  

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