Total Quality Management and Operational Excellence: Text with Cases - John S. Oakland - Books - Taylor & Francis Ltd - 9781138673403 - July 9, 2020
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John S. Oakland
Total Quality Management and Operational Excellence: Text with Cases 5th edition

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The popular, practical, jargon-free writing style, along with ten supporting case studies, effortlessly ties the model to its real-life applications, making it easy to understand how to apply what you’ve learned to your practices and achieve sustainable competitive advantage.

536 pages, 240 Line drawings, color; 1 Halftones, black and white; 29 Tables, color; 269 Illustratio

Media Books     Hardcover Book   (Book with hard spine and cover)
Released July 9, 2020
ISBN13 9781138673403
Publishers Taylor & Francis Ltd
Pages 556
Dimensions 256 × 195 × 37 mm   ·   1.19 kg
Language English  

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