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Decision Science and Queueing Theory David A. Brown
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Decision Science and Queueing Theory
David A. Brown
An introduction to decision science with an emphasis on queueing theory. Decision science methods are examined to determine an appropriate method for analyzing call centers. A hybrid queueing theory/simulation model is discussed as a method of analyzing call center operational characteristics.
| Media | Books Paperback Book (Book with soft cover and glued back) |
| Released | April 19, 2011 |
| ISBN13 | 9781257623969 |
| Publishers | lulu.com |
| Pages | 152 |
| Dimensions | 150 × 9 × 226 mm · 231 g |
| Language | English |