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Five Star Service: How to deliver exceptional customer service 3rd edition
Michael Heppell
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Five Star Service: How to deliver exceptional customer service 3rd edition
Michael Heppell
Create magic moments that get you noticed, remembered and referred. Providing excellent customer service is the surest way to greater success for your organisation and a more successful career for you. And it's not half as difficult or time consuming to achieve as you might think!
296 pages
| Media | Books Paperback Book (Book with soft cover and glued back) |
| Released | September 17, 2015 |
| ISBN13 | 9781292100203 |
| Publishers | Pearson Education Limited |
| Pages | 296 |
| Dimensions | 138 × 215 × 19 mm · 382 g |
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