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Your Call Is (Not That) Important to Us: Customer Service and What It Reveals about Our World and Our Lives Updated edition
Emily Yellin
Your Call Is (Not That) Important to Us: Customer Service and What It Reveals about Our World and Our Lives Updated edition
Emily Yellin
"Updated throughout plus new introduction and new chapter"--Cover.
301 pages
Media | Books Paperback Book (Book with soft cover and glued back) |
Released | August 17, 2010 |
ISBN13 | 9781416546900 |
Publishers | Simon & Schuster |
Pages | 320 |
Dimensions | 163 × 220 × 21 mm · 267 g |