The New Idiot-proof Guide to Customer Loyalty - Joe Heuer - Books - BookSurge Publishing - 9781419699795 - May 9, 2008
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The New Idiot-proof Guide to Customer Loyalty

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Íkr 2,739
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Expected delivery Jul 3 - 17
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This hilarious book goes beyond customer service and teaches the reader how to build a customer base built on love, respect and admiration. Humorous insights in the book are designed to inspire employees to deliver extraordinary loyalty-inducing service. Learn why customer satisfaction is a pathetic goal and how to make the quantum leap to customer loyalty.

Media Books     Paperback Book   (Book with soft cover and glued back)
Released May 9, 2008
ISBN13 9781419699795
Publishers BookSurge Publishing
Pages 112
Dimensions 140 × 216 × 6 mm   ·   140 g
Language English  

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