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Delivering Quality Service
Valarie A. Zeithaml
Delivering Quality Service
Valarie A. Zeithaml
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244 pages, black & white illustrations
Media | Books Paperback Book (Book with soft cover and glued back) |
Released | March 25, 2009 |
ISBN13 | 9781439167281 |
Publishers | Simon & Schuster |
Pages | 240 |
Dimensions | 152 × 228 × 17 mm · 299 g |
Language | English |
See all of Valarie A. Zeithaml ( e.g. Paperback Book )