Delivering Quality Service - Valarie A. Zeithaml - Books - Simon & Schuster - 9781439167281 - March 25, 2009
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Valarie A. Zeithaml
Delivering Quality Service

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244 pages, black & white illustrations

Media Books     Paperback Book   (Book with soft cover and glued back)
Released March 25, 2009
ISBN13 9781439167281
Publishers Simon & Schuster
Pages 240
Dimensions 152 × 228 × 17 mm   ·   299 g
Language English  

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