Tell your friends about this item:
Service Quality in Academic Libraries Peter Hernon First edition
Price
Íkr 17,329
excl. VAT
Ordered from remote warehouse
Expected delivery Jun 3 - 17
Our customers say:
Add to your iMusic wish list
Also available as:
Service Quality in Academic Libraries
Peter Hernon
Considerations of service quality require librarians to regard management and the provision of service from an entirely new perspective- from the viewpoint of the library user, for whom the outcome of a trip to the library has far greater relevance than the institutions' outputs.
204 pages
More by Peter Hernon
Show all
![Cover for Peter Hernon · Statistics: A Component of the Research Process, 2nd Edition (Hardcover Book) [2 Revised edition] (1994)](https://imusic.b-cdn.net/images/item/original/929/9781567500929.jpg?peter-hernon-1994-statistics-a-component-of-the-research-process-2nd-edition-hardcover-book&class=scaled&v=1582615212)
Mere med samme udgiver
![Cover for II Harvey Carl A. · School Library Management, 8th Edition (Paperback Book) [8 Revised edition] (2022)](https://imusic.b-cdn.net/images/item/original/452/9781440877452.jpg?ii-harvey-carl-a-2022-school-library-management-8th-edition-paperback-book&class=scaled&v=1649745510)
![Cover for Scott A. Merriman · Same-Sex Marriage: Exploring the Issues - Religion in Politics and Society Today (Hardcover Book) [Annotated edition] (2022)](https://imusic.b-cdn.net/images/item/original/236/9781440875236.jpg?scott-a-merriman-2022-same-sex-marriage-exploring-the-issues-religion-in-politics-and-society-today-hardcover-book&class=scaled&v=1660515545)
See all of Peter Hernon ( e.g. Paperback Book , Hardcover Book , CD and Book )