Tell your friends about this item:
Branded Customer Service: The New Competitive Edge Janelle Barlow
Price
Íkr 2,169
excl. VAT
Ordered from remote warehouse
Expected delivery Jun 15 - 30
Our customers say:
Add to your iMusic wish list
Branded Customer Service: The New Competitive Edge
Janelle Barlow
Suggests a step for marketing specialists who have realized that significant brand equity is built not just through advertising and public relations efforts. This book states that an integrated brand needs to be lived and expressed through every aspect of the brand's organisational culture, especially the human exchange of customer service.
264 pages, illustrations
| Media | Books Paperback Book (Book with soft cover and glued back) |
| Released | September 1, 2006 |
| ISBN13 | 9781576754047 |
| Publishers | Berrett-Koehler |
| Pages | 264 |
| Dimensions | 228 × 151 × 18 mm · 385 g |
More by Janelle Barlow
Show all![Cover for Janelle Barlow · A Complaint Is a Gift (Paperback Book) [3 Revised edition] (2022)](https://imusic.b-cdn.net/images/item/original/931/9781523002931.jpg?janelle-barlow-2022-a-complaint-is-a-gift-paperback-book&class=scaled&v=1657693284)
Mere med samme udgiver
![Cover for Kincaid · Permission to Speak Freely: How the Best Leaders Cultivate a Culture of Candor (Paperback Book) [9 Revised edition] (2017)](https://imusic.b-cdn.net/images/item/original/225/9781626569225.jpg?kincaid-2017-permission-to-speak-freely-how-the-best-leaders-cultivate-a-culture-of-candor-paperback-book&class=scaled&v=1648087496)
![Cover for Miller · Leaders Made Here: Building a Leadership Culture (Hardcover Book) [11 Revised edition] (2017)](https://imusic.b-cdn.net/images/item/original/812/9781626569812.jpg?miller-2017-leaders-made-here-building-a-leadership-culture-hardcover-book&class=scaled&v=1648087499)
![Cover for Nelson · The Transformational Consumer: Fuel a Lifelong Love Affair with Your Customers by Helping Them Get Healthier, Wealthier, and Wiser (Hardcover Book) [8 Revised edition] (2017)](https://imusic.b-cdn.net/images/item/original/839/9781626568839.jpg?nelson-2017-the-transformational-consumer-fuel-a-lifelong-love-affair-with-your-customers-by-helping-them-get-healthier-wealthier-and-wiser-hardcover-book&class=scaled&v=1648087494)
![Cover for Eyring · Pacing for Growth: Why Intelligent Restraint Drives Long-term Success (Paperback Book) [4 Revised edition] (2017)](https://imusic.b-cdn.net/images/item/original/174/9781626568174.jpg?eyring-2017-pacing-for-growth-why-intelligent-restraint-drives-long-term-success-paperback-book&class=scaled&v=1648087492)
![Cover for Hess · Humility Is the New Smart: Rethinking Human Excellence in the Smart Machine Age (Hardcover Book) [6 Revised edition] (2017)](https://imusic.b-cdn.net/images/item/original/754/9781626568754.jpg?hess-2017-humility-is-the-new-smart-rethinking-human-excellence-in-the-smart-machine-age-hardcover-book&class=scaled&v=1648087494)
![Cover for Treasurer · A Leadership Kick in the Ass: How to Learn from Rough Landings, Blunders, and Missteps (Paperback Book) [3 Revised edition] (2017)](https://imusic.b-cdn.net/images/item/original/020/9781626568020.jpg?treasurer-2017-a-leadership-kick-in-the-ass-how-to-learn-from-rough-landings-blunders-and-missteps-paperback-book&class=scaled&v=1648087492)
See all of Janelle Barlow ( e.g. Paperback Book )