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Maximizing Call Center Performance: 136 Innovative Ideas for Increasing Productivity and Customer Satisfaction Madeline Bodin 1st edition
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Maximizing Call Center Performance: 136 Innovative Ideas for Increasing Productivity and Customer Satisfaction
Madeline Bodin
Ever wish you could find out how North America's biggest and most advanced call centers are really using call center technology? Want to know how successful call centers have solved the problems behind basic call center functions such as order handling, h
137 pages, 1, black & white illustrations
| Media | Books Paperback Book (Book with soft cover and glued back) |
| Released | 1999 |
| ISBN13 | 9781578200269 |
| Publishers | McGraw-Hill Education - Europe |
| Pages | 137 |
| Dimensions | 229 × 157 × 9 mm · 226 g |
| Language | English |
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