Leading Total Quality: Management's Role in Aligning Leadership & Total Quality Practice: Management's Role in Aligning Leadership & Total Quality Practice - Orlando E Blake PhD - Books - Booklocker Inc.,US - 9781591133599 - June 29, 2003
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Orlando E Blake PhD
Leading Total Quality: Management's Role in Aligning Leadership & Total Quality Practice: Management's Role in Aligning Leadership & Total Quality Practice

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How do some organizations consistently achieve high quality products and services? In concise and straightforward language, Dr. Blake explains how the best organizations combine total quality and great leadership practices to create and sustain total customer satisfaction.

108 pages

Media Books     Paperback Book   (Book with soft cover and glued back)
Released June 29, 2003
ISBN13 9781591133599
Publishers Booklocker Inc.,US
Pages 108
Dimensions 140 × 216 × 6 mm   ·   145 g
Language English  

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