The Power of Loyalty: 10 Essential Steps to Build a Successful Customer Loyalty Strategy - Entrepreneur Press - Books - Entrepreneur Press - 9781599183930 - June 1, 2010
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Entrepreneur Press
The Power of Loyalty: 10 Essential Steps to Build a Successful Customer Loyalty Strategy Ed edition

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Loyalty strategist Roger L. Brooks invites you to take part in the growing loyalty movement and shows you how to build a successful loyalty strategy following 10 essential steps. Brooks covers the best practices and proven techniques from more than 12 customer loyalty leaders including: Chase, JetBlue, Verizon, Subway, Starbucks, Nordstrom, Wegman'

218 pages, colour illustrations

Media Books     Hardcover Book   (Book with hard spine and cover)
Released June 1, 2010
ISBN13 9781599183930
Publishers Entrepreneur Press
Pages 224
Dimensions 199 × 135 × 20 mm   ·   322 g

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