Surprise!: The Secret to Customer Loyalty in the Service Sector - Vincent P. Magnini - Books - Business Expert Press - 9781631571022 - October 30, 2014
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Vincent P. Magnini
Surprise!: The Secret to Customer Loyalty in the Service Sector

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Details how to create a surprise culture in a service firm. Any owner or manager competing in one of the many service sectors would benefit from implementing the information contained in these pages.

180 pages

Media Books     Paperback Book   (Book with soft cover and glued back)
Released October 30, 2014
ISBN13 9781631571022
Publishers Business Expert Press
Pages 180
Dimensions 152 × 228 × 7 mm   ·   195 g
Language English  

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