Nancy T. Watson

Conflict Management and Dialogue in Higher Education: A Global Perspective - International Higher Education Nancy T. Watson

Addresses conflict, mediation and dialogue. Managed poorly, some conflicts can escalate to the point that they can destroy individuals or organisations. As illustrated in this book, the key to managing conflicts is to understand conflicts; expect conflicts, and manage conflicts before they escalate into destructive or costly loss of personnel, diminished climate or lead to lawsuits.