Delivering Public Services That Work: The Vanguard Method in the Public Sector: Case Studies - Charlotte Pell - Books - Triarchy Press - 9781908009685 - April 24, 2012
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Charlotte Pell
Delivering Public Services That Work: The Vanguard Method in the Public Sector: Case Studies

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This latest colletion of Case Studies demonstrate just how much can be achieved in a relatively short time using a Systems Thinking approach in a wide range of local authority departments. It's a handbook for anyone faced with the apparently impossible task of improving service levels and dramatically cutting costs.

192 pages, Black and white graphs

Media Books     Paperback Book   (Book with soft cover and glued back)
Released April 24, 2012
ISBN13 9781908009685
Publishers Triarchy Press
Genre Aspects (Academic) > Political
Pages 192
Dimensions 151 × 229 × 7 mm   ·   330 g
Language English  
Editor Pell, Charlotte
Editor Seddon, John

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