Customer Service for Hospitality and Tourism - Hudson, Simon (University of South Carolina) - Books - Goodfellow Publishers Limited - 9781915097132 - March 20, 2022
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Hudson, Simon (University of South Carolina)
Customer Service for Hospitality and Tourism 3rd edition

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A fully updated new edition of this bestselling text that explains not only the theory behind the importance of customer service but also acts as a guidebook for those wishing to put this theory into practice. With 10 new international cases focusing on how some in the hospitality sector have adapted – and thrived - during the COVID-19 pandemic.

324 pages, 40 Figures

Media Books     Hardcover Book   (Book with hard spine and cover)
Released March 20, 2022
ISBN13 9781915097132
Publishers Goodfellow Publishers Limited
Pages 324
Dimensions 252 × 194 × 26 mm   ·   820 g

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