Service Quality in Indian Hospitals - Mohapatra - Books - Springer International Publishing AG - 9783319678870 - October 27, 2017
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Mohapatra
Service Quality in Indian Hospitals 1st ed. 2018 edition

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This book offers an elaborate and empirical look at service quality of hospitals in the emerging market of India. The poor quality of service is a major issue in a large number of hospitals (particularly in government hospitals), which forces patients to opt for private hospitals that are generally much more expensive than government hospitals.

106 pages, 29 Illustrations, color; 7 Illustrations, black and white; XVI, 106 p. 36 illus., 29 illu

Media Books     Book
Released October 27, 2017
ISBN13 9783319678870
Publishers Springer International Publishing AG
Pages 106
Dimensions 150 × 220 × 20 mm   ·   353 g

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