Service Operations Dynamics: Managing in an Age of Digitization, Disruption and Discontent - Henk Akkermans - Books - Birkhauser Verlag AG - 9783319720166 - May 7, 2018
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Service Operations Dynamics: Managing in an Age of Digitization, Disruption and Discontent 1st ed. 2018 edition

Henk Akkermans

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Service Operations Dynamics: Managing in an Age of Digitization, Disruption and Discontent 1st ed. 2018 edition

This innovative book presents an up-to-date account of service operations, spanning topics such as IT-enabled services, service supply chain and volatility of demand and supply.

153 pages, 54 Illustrations, color; 3 Illustrations, black and white; XIX, 153 p. 57 illus., 54 illu

Media Books     Hardcover Book   (Book with hard spine and cover)
Released May 7, 2018
ISBN13 9783319720166
Publishers Birkhauser Verlag AG
Pages 153
Dimensions 348 g
Language German  

See all of Henk Akkermans ( e.g. Hardcover Book )