Service Operations Dynamics: Managing in an Age of Digitization, Disruption and Discontent - Henk Akkermans - Books - Springer International Publishing AG - 9783319720166 - May 7, 2018
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Henk Akkermans
Service Operations Dynamics: Managing in an Age of Digitization, Disruption and Discontent 2018 edition

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This innovative book presents an up-to-date account of service operations, spanning topics such as IT-enabled services, service supply chain and volatility of demand and supply.

153 pages, 54 Illustrations, color; 3 Illustrations, black and white; XIX, 153 p. 57 illus., 54 illu

Media Books     Hardcover Book   (Book with hard spine and cover)
Released May 7, 2018
ISBN13 9783319720166
Publishers Springer International Publishing AG
Pages 153
Dimensions 150 × 220 × 20 mm   ·   435 g
Language German  

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