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Service Quality in Indian Hospitals: Perspectives from an Emerging Market - Advances in Theory and Practice of Emerging Markets Sanjay Mohapatra Softcover reprint of the original 1st ed. 2018 edition
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Service Quality in Indian Hospitals: Perspectives from an Emerging Market - Advances in Theory and Practice of Emerging Markets
Sanjay Mohapatra
This book offers an elaborate and empirical look at service quality of hospitals in the emerging market of India. The poor quality of service is a major issue in a large number of hospitals (particularly in government hospitals), which forces patients to opt for private hospitals that are generally much more expensive than government hospitals.
106 pages, 29 Illustrations, color; 7 Illustrations, black and white; XVI, 106 p. 36 illus., 29 illu
| Media | Books Paperback Book (Book with soft cover and glued back) |
| Released | August 29, 2018 |
| ISBN13 | 9783319885032 |
| Publishers | Springer International Publishing AG |
| Pages | 106 |
| Dimensions | 150 × 220 × 10 mm · 201 g |
| Language | German |
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