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How to Win Customers in the Digital World: Total Action or Fatal Inaction Peter Vervest 2000 edition
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How to Win Customers in the Digital World: Total Action or Fatal Inaction
Peter Vervest
The authors - both experienced professionals in management education and telecommunications - introduce Total Action concepts and methodologies - where every activity inside the organization is directly relevant for its customers.
250 pages, biography
| Media | Books Hardcover Book (Book with hard spine and cover) |
| Released | December 3, 1999 |
| ISBN13 | 9783540665755 |
| Publishers | Springer-Verlag Berlin and Heidelberg Gm |
| Pages | 250 |
| Dimensions | 155 × 235 × 17 mm · 530 g |
| Language | English French |
| Contributor | M. Hoogeweegen |
| Contributor | N.F. Cameron |
| Contributor | T. Weesing |
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