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The Paradox of Points: Theoretical Foundation and Empirical Evidence of Medium Magnitude Effects in Loyalty Programs - Applied Marketing Science / Angewandte Marketingforschung Soeren Koecher 2015 edition
The Paradox of Points: Theoretical Foundation and Empirical Evidence of Medium Magnitude Effects in Loyalty Programs - Applied Marketing Science / Angewandte Marketingforschung
Soeren Koecher
In his research, Soeren Koecher provides valuable insights on the paradoxical effects of the magnitude of a loyalty program medium-i.e. the sheer number of points, miles, or stamps credited for every purchase and required for reward redemption-on the central consumer decisions in loyalty program memberships.
163 pages, 27 black & white illustrations, 25 black & white tables, biography