M. Sarfraz Khan

On-the-job Training and Employee Behaviors: an Empirical Study on Banking Sector of Pakistan M. Sarfraz Khan

Banking sector is one of the basic pillars of the economy of any country. Development of banking sector as a whole depends upon the skills of the human resources of a country. Banks individually provide training and development initiatives to their employees so that the employees may contribute towards the success of that bank. This book examines this phenomenon in new light that whether on-the-job training initiatives taken by the banks contribute towards the behavior of banking personnel or not. After studying this book managers and academicians will come to know that coaching and job rotational activities in financial institutions predict the behaviors; employee motivation, employee commitment and job involvement. This book not only highlights the importance of training activities as a behavioral drive but also provide comparative significance of the two methods of training that the banks use.