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Service Recovery Paradox aus einer Customer Delight Perspektive Andreas Ihl
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Service Recovery Paradox aus einer Customer Delight Perspektive
Andreas Ihl
| Media | Books Paperback Book (Book with soft cover and glued back) |
| Released | November 19, 2014 |
| ISBN13 | 9783945496015 |
| Publishers | FGM Fördergeschaft Marketing E.V. |
| Pages | 52 |
| Dimensions | 148 × 210 × 3 mm · 90 g |
| Language | German |
