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Foundations of ITIL: Based on ITIL V3 - Best Practice IT Management Jan Van Bon
Foundations of ITIL: Based on ITIL V3 - Best Practice IT Management
Jan Van Bon
The industry classic guide on the topic of ITIL. This looks at Best Practices described in the ITIL V3 upgrade. Focusing on the Lifecycle approach, this covers Service Strategy, Service Design, Service Operation, Service Transition, and Continual Service Improvement.
360 pages, col. Illustrations
| Media | Books Paperback Book (Book with soft cover and glued back) |
| Released | September 24, 2007 |
| ISBN13 | 9789087530570 |
| Publishers | van Haren Publishing |
| Pages | 1 |
| Dimensions | 175 × 236 × 22 mm · 804 g |
| Language | English |
| Editor | Van Haren Publishing |
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