The Service Productivity and Quality Challenge - International Studies in the Service Economy - Patrick T Harker - Books - Springer - 9789401040365 - December 25, 2011
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The Service Productivity and Quality Challenge - International Studies in the Service Economy Softcover reprint of the original 1st ed. 1995 edition

Patrick T Harker

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The Service Productivity and Quality Challenge - International Studies in the Service Economy Softcover reprint of the original 1st ed. 1995 edition

3 While all of these explanations seem to have merit, there is one dominant reason why the percentage of GDP and employment dedicated to services has continued to increase: low productivity.

515 pages, 5 black & white illustrations

Media Books     Paperback Book   (Book with soft cover and glued back)
Released December 25, 2011
ISBN13 9789401040365
Publishers Springer
Pages 509
Dimensions 160 × 240 × 26 mm   ·   716 g
Editor Harker, P.T.
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