Sales and Service Digital Transformation: The Arrival of CRM3.0 Era - Jun Yang - Books - Springer Nature Switzerland AG - 9789819659609 - June 25, 2025
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Jun Yang
Sales and Service Digital Transformation: The Arrival of CRM3.0 Era

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This book provides a systematic and comprehensive introduction to CRM3.0 in the digital era, which includes innovation in sales and service theoretical systems, in digital tools and products, in value evaluation systems, and in support systems, combined with cases of enterprises.

Media Books     Hardcover Book   (Book with hard spine and cover)
Released June 25, 2025
ISBN13 9789819659609
Publishers Springer Nature Switzerland AG
Pages 256
Dimensions 150 × 220 × 20 mm   ·   571 g
Language English  

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