Management and Marketing of Services - Peter Mudie - Books - Taylor & Francis Ltd - 9780750635943 - June 30, 1999
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Management and Marketing of Services 2nd edition

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Looks at relationship marketing and public sector issues as well as providing sections on: the definition of services, expectations, competitive advantage, pricing of services, segmentation/positioning of services, the service encounter and service employees. This text is aimed at practitioners and students looking for a treatment of this subject.


320 pages

Media Books     Paperback Book   (Book with soft cover and glued back)
Released June 30, 1999
ISBN13 9780750635943
Publishers Taylor & Francis Ltd
Pages 320
Dimensions 156 × 233 × 19 mm   ·   508 g
Language English  

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