Service Management Principles for Hospitality and Tourism - Jay Kandampully - Books - Kendall/Hunt Publishing Co ,U.S. - 9781465269607 - February 25, 2015
In case cover and title do not match, the title is correct

Jay Kandampully
Service Management Principles for Hospitality and Tourism Second edition

Price
Íkr 19,219
excl. VAT

Ordered from remote warehouse

Expected delivery Jun 17 - Jul 1

Our customers say:

14-day return policy in accordance with European consumer protection law
Top ranking on Trustpilot
Add to your iMusic wish list

Guides managers to a new perspective that sees hospitality and tourism as essential service businesses requiring a holistic cross-functional approach to meeting customers' needs within the context of personal relationships and experience.

327 pages

Media Books     Paperback Book   (Book with soft cover and glued back)
Released February 25, 2015
ISBN13 9781465269607
Publishers Kendall/Hunt Publishing Co ,U.S.
Pages 277
Dimensions 234 × 192 × 23 mm   ·   612 g

More by Jay Kandampully

Show all

Mere med samme udgiver

See all of Jay Kandampully ( e.g. Paperback Book and Hardcover Book )